FAQ

Are you a trading company or a manufacturer?
  • We are a manufacturer of CNC inserts. Our factory located in Zhuzhou City, Hunan, China. Welcome to visit our factory.
What is your minimum order requirement?
  • We accept the small trial order(10pcs with one box), big order will get a big discount. And we will try our best to service our customers.
Do you provide free samples? How long can I receive them?
  • Yes, our samples are totally free for testing our quality. You only need to pay for shipping. You can use your own courier account or prepay us.
  • Samples will be sent to you by courier and will arrive within 3-7 working days. 
When will I expect to get a quote?
  • We usually quote within 24 hours of receiving your inquiry. If you need a quote very urgently, please call us or let us know in your email so that we can prioritize your inquiry.
Do you have stock available?
  • We have a large inventory of products in stock in regular types and sizes.
What payment methods are accepted?
  • We accept T/T, L/C, West Union, Money Gram, PayPal, AliPay and so on.
What about the package?
  • We use plastic boxes to pack our products, and filled plastic is shockproof and transported in cartons.
  • We can also customize labels and plastic outer boxes in different colors according to your needs.
What about the shipments? What are your terms of delivery?
  • We can send products to you by Express, Air, Sea and Train, or send the goods to your Chinese agent. And shipping costs depend on distance and weight.

  • Our delivery service providers include FedEx, DHL, UPS, TNT, EMS, etc.delivery
What is the delivery time for production?
  • Usually you can receive the products in 10-15 working days, it depends on the availability of stock and the distance.